Privacy Policy

Privacy Policy

At CasetaDirecta we take the protection of your personal data very seriously. This policy explains how we collect, use and protect the information you provide to us through our website casetadirecta.com and our communication channels.

1. Data Controller

CasetaDirecta
Email: info@casetadirecta.com
Phone: +34 663 879 492
Warehouse address: Arévalo, Ávila – Spain

2. Data we collect

  • Contact details (name, email, phone).
  • Information from inquiries or quote requests.
  • Browsing data (cookies, IP address, device, browser).

3. Purpose of processing

  • Manage inquiries, quotes and orders.
  • Provide customer support and after-sales service.
  • Send commercial communications (with prior consent).
  • Improve user experience and website security.

4. Legal basis

We process your data based on:

  • Your explicit consent when filling out forms or contacting us.
  • The performance of a contract or pre-contractual measures.
  • Our legitimate interest in improving services.

5. Data recipients

Your data will not be shared with third parties, except when legally required or when necessary to provide a service (e.g., transport companies, hosting providers). In any case, adequate security measures are guaranteed.

6. User rights

You may exercise your rights at any time:

  • Access: know which data we process.
  • Rectification: correct inaccurate data.
  • Erasure: request deletion of your data.
  • Restriction: limit processing in certain cases.
  • Portability: receive your data in a structured format.
  • Objection: object to data processing.

To exercise your rights, email us at info@casetadirecta.com with proof of identity.

7. Data retention

Your data will be kept as long as necessary for the business relationship, or until you request its deletion, and for the time required by legal obligations.

8. Security measures

CasetaDirecta applies technical and organizational measures to ensure the confidentiality and integrity of your personal data.

9. Cookies

This site uses first-party and third-party cookies for technical, analytics and advertising purposes. You can configure your consent in our Cookie Policy.

10. Supervisory authority

If you believe your rights are not respected, you may file a complaint with the Spanish Data Protection Agency (AEPD).

Last update: August 2025